Much of new models of care is aimed at changing what people do, how they do things, who they work with, how frequently they do things. If this is the case in your new model of care, then there are benefits for you in thinking behaviourally.
The kinds of behaviours that might be of interest are those discrete and specific parts of practice that, if done differently, would lead to an improvement in something important. Examples of behaviours include:
- Starting to deliver a clinic in the community rather than in a hospital setting once a week
- Offering smoking cessation advice, adding health promotion to a team’s other duties
- Discussing concerns with parents / carers when a child might be abused or neglected
- Referring clients to a new integrated team
- Prescribing fewer antibiotics for upper respiratory tract infections
- Following a new checklist
- Offering health or social care consultations over skype
- Shortening the length of ward rounds
New models of care involve many people doing many things differently, so it can be complex to identify one or two behaviours to start with, but very beneficial in helping teams prioritise and move forward.